Improving your Leadership Communication and Motivational Skills with Emotional Intelligence.

Glenn Harrison... Testimonials

 

As a leader; you should be aware by now that any training or coaching is not just about content. It's also about the way that the coach or seminar leader delivers the training; in a way that is memorable, retained and executable.

Emotional Intelligence

“Dear Glenn and Jill,

After attending your EQ course on 20th June 06’ for the day, I felt so strongly I wanted to write and say a big thank you!
I have already started extra study into the subject and have many plans to learn more and use this new found knowledge. I have been able to supply these new skills to all areas of my life, from issues arriving at work with colleagues, to my home life with my partner and family. It’s amazing what you can get done with the right information!
I have to say that I found the whole course very interesting; well-communicated, and frankly… intriguing!
Thank you for your time and efforts. The journey and the long hours were well worth it as far as I am concerned.”
Kindest regards.

Rachel Hibbert
Rolls-Royce Group

“I am grateful to Glenn Harrison for coaching me over 6 sessions, to understand the value and the ‘ins and outs’ of emotional intelligence. Each session was more fruitful than the last. I learned many things:-

I am thankful to Glenn. His skills helped me to learn all these things.

NW, Manager, Famedean.

“Thank you for the conference and the various presentations. I found it useful and interesting. The two issues that I thought were particularly interesting are the general behaviour description (First section of the report… very accurate.) and the DISC analysis, which I have already tried to practice with, in my first meeting this morning. It has certainly made me aware of what, in my personal adapted, or natural behaviour, could potentially not be too well accepted by ‘high C’ and ‘high S’ people that I come to meet.
Thanks again for this great presentation.

Olivier Kramer
Lombard International Assurance SA

“On behalf of the delegates, I want to thank you for the two-day sales course you presented personally last week. I have assessed the initial feedback and it is clear that you have generated an enthusiastic response. It is obvious why your business is called ‘Motivational Training’.
The tuition received concerning behavioural traits and the role-play work on the top 14 sales objections, was particularly memorable, and more than anything else, I came to realize that closing the sale starts from the very first point of contact, rather than some mythical final phrase, that magically wins the day.
I particularly liked your presentation style, in as much as it is extremely rare to find a trainer that is able to be flexible enough to vary the course content, to provide the most focus. This is undoubtedly because you don’t seem to just regurgitate what is written in the course manual like many others do, and I thought that really demonstrated that you know your subject inside-out.
From a strategic viewpoint, I am encouraged that selling is a skill that can be taught: ‘The only difference between an act and a habit is repetition- and repetition is the mother of all learning’.
Many thanks for a first class learning experience.”

Neil Foster, Manager
National Services, EK Williams

“On behalf of the committee; thank you for your support. Everyone I spoke to thoroughly enjoyed the evening; and below are some of the comments we received on the meeting feedback forms.
Very lively; easy to listen to.
Very knowledgeable; gave lots of information.
Excellent!
Very enthusiastic.
Thank you once again.”

Kezia Stenzhorn, Honourary Chairman
Institute of Qualified Professional Secretaries

“Thank you for the eerily accurate behavioural analysis report that I received from you. I have had one other assessment carried out through Thomas International, which was also very accurate, however, on comparison I found your report to be much more in-depth, less general, and the ‘Keys to managing myself’ much more informative.
It has been an excellent learning curve for me; and I am able to improve many of my weaknesses that were picked out in the report; as well as developing my strengths. My manager also found it to be ‘amusingly’ accurate; particularly the part about how I behave under pressure. It’s been a useful management tool for him. Thank you very much.

Charlotte Kao, Consultant, Austin Benn Human Resourcing.

"Excellent food for thought. How I and other people behave and why; many of the topics discussed I know will benefit myself and others."

Peter Page, Retail Business Manager, Rohde Shoes UK Ltd.

"Made me realise what I need to change in myself, and how to get the best from people. Excellent day."

Roberta Fletcher, Sales Admin Supervisor, Blakley Electrics Ltd.

"It brought my attention to things I didn't realise I was doing. Thank You."

Simon Biggs, General Manager, Freight Products UK Ltd.

"Excellent day. Will aid me in being a better person manager. Glenn's personal stories were educational. His training techniques were excellent."

M. MacDonald, Business Manager, Rohde Shoes Uk Ltd.

"Your style is imaginative, your presentation is clear, Gem and Gem. The things I feel I brought away with me, are the ability to understand myself and hopefully my team better, realising that motivating others comes from within you, and them, and that my self esteem should be higher than it perhaps was, now that I can believe in my own abilities a little more."

Stephen Rolfe, Bistronics.

"I learnt more about my internal skills, not being as tuned into my colleagues as they could be; excellent. Colleagues deserve the same treatment as customers."

Carole Judd, Service Administrator Instinctive Technologies.

"The day was outstanding, no one has ever described me or managed to explain my characteristics like this trainer has. He's a direct approach to ones self with honesty and confidence, this training need no improvement."

Harold Bundy, Minor Planet plc

"Excellent analysis of different behavioural types and the best ways to interact with these. Very interesting subject, told me a lot about myself."

Sean Atton, Team Leader, Cottam Power Station

"Excellent! It enabled me to develop new communication skills. Learning new techniques for recognising behaviour and communication all very interesting. I found it very enlightening. I hope to utilise the skills gained."

T. Stubbs, Team Leader, Cottam Power Station

"Excellent ideas for starting conversations, introductions, ending a conversation in a constructive manner. It helps me to understand my own and other people’s behaviour better."

Ann Wilson, Senior Tax Manager, Pierce Chartered Accountants.

“The day was excellent. It made me realise that selling is not just down to personality; but is a process, made up of several processes; each of which can be closed off, before moving on to the next one, in order to conclude a successful visit. Interesting observations on gestures and behavioural signs. The parts I found most useful were the open and closed questioning, the negativity and the value of silence.”

Tim Rennie, Accountancy Consultant, E K Williams.

“I learnt so much about myself and how I might affect my interactions with others through mine and their behaviours. The sessions on behaviour and body language were really interesting. I would very much like this seminar to be offered to everyone else in the Department of Work and Pensions.”

Lucien Turay, Business Manager, Jobcentre Plus.

“Outstanding day. Very interesting insight into behaviour concepts. The presentation was creative and funny. The evaluation of the behavioural report was most interesting.”

Joanna Evangelou, New Deal manager, Jobcentre Plus.

“Excellent day. It gave me time to look at the aspects of my management behaviour. I had already recognised areas that weren’t working and the day gave me reasons for my behaviour and ways to change, The body language, use of humour and to step out of my comfort zone were most useful.”

Christine Whittaker, Business manager, Jobcentre Plus.

“An excellent day which taught me not to take behaviour for granted. The body language section was most interesting. It’s important to read people’s movements. I found it very interesting: time out to think about myself.”

Liz Cierebiej, Operations Manager, Jobcentre Plus.

“Excellent! I learnt about my behaviour and it made me more aware of it’s effects.”

Peter Costello, Manager, Jobcentre Plus.

“Thanks! Excellent day! It was thought provoking, well presented and enjoyable.”

Tony Almond, Implementation Team, Jobcentre Plus.

“An excellent insight into behaviour and how to develop areas that would aid improving colleagues sense of appreciation and development. A well presented seminar; and genuine concern for our needs and comfort.”

Kevin Stewart, Finance Officer, Department of Work and Pensions.

“Good day. Made me think/be more aware of my behavioural tendencies. The questionnaire was most interesting. The results from even a few questions were very accurate.”

Gloria Lombardelli, District Programme Quality Manager, Jobcentre Plus.

“Initially I did not think the report was very accurate. However; going through and understanding the background made me realise that it was indeed accurate. It was useful going through the reports and identifying communication tips. If longer time had been available, then a more interactive body language and behavioural session would be better. Good day.”

Emma Heppenstall, Project manager, Jobcentre Plus.

“It made me look at my responses to the work environment and made me question whether I need to modify aspects of my behaviour. Most importantly, it has reminded me to be aware of the image I project to others. It was interesting understanding DISC. Lots of useful tips”

Heather John, Manager, Jobcentre Plus.

“Covered a lot of behaviours and cause and effect, allowing me to address and take stock of issues. Gave me some good ideas to take back to my team.”

Christine Mather, Manager, Jobcentre Plus.

“Outstanding! It made me take a look at myself and other’s behaviours. The behavioural patterns, key words and overcoming objectives were most useful.”

Claire Gittis, Area Manager, Collin ( UK).

“Excellent day! I thoroughly enjoyed it! I learnt about my behaviour and learnt a new way of doing a presentation. I found it very interesting being made consciously aware of my general vocabulary. DISC was interesting.”

Emma Jordan, Area Manager, Fraser Muir Holdings.

“Excellent! I found it to be an eye-opener for me as I have never done any sales or motivational training before. The behavioural analysis was interesting. I would really like to do more in the future.”

Joanna Larmouth, Sales manager, Fraser Muir Holdings.

“Excellent speaker. Good use of stories. Taking us through the behavioural analysis reports and the body language was really interesting. I would now like to be talked through my behavioural analysis report.”

Sue Harris, Implementation Team, Jobcentre Plus.

“Excellent! It gave me time to think and re-analyse my behavioural tendencies. The behavioural analysis questionnaire results were very interesting, considering there were only 24 questions.”

Georgina Cooper Patel, Business Manager, Jobcentre Plus.

A good useful review of skills. Presented well. Thank you! Learning to understand the behavioural analysis graphs and scores was really useful; along with the positivity, because I enjoyed being reminded of the possibilities to change perceptions and behaviour.”

Maxine Layton, Learning and development manager, Jobcentre Plus.

“I learnt a lot and will be conscious of the issues discussed. Presented well. The body language was really interesting. I enjoyed the day and learnt a lot.”

Alvina Almenoar, PA to district Manager, Jobcentre Plus.

“Very good! The anecdotal stories were interesting and informative. The exercise completed, prior to attendance was eye-opening and useful. Most interesting was the stories and the morning exercises.”

Patrice Mulligan, Business manager, Jobcentre Plus.

“Excellent! As a new manager I am very aware that I have a lot to learn on how to be a good manager. I found it informative, interesting and fun. The general characteristics and body language were most useful. Loved the story at the end!!”

Marian Keane, Implementation Team Support, Jobcentre Plus.

“Excellent because of gaining a better understanding about people’s behaviour; as well as my own. How we are analysed by our body language was interesting.”

Chearine Alphonse, Marketing Executive, Jobcentre plus.

“Excellent! I learnt a lot more about myself and the things I need to do to improve positive behaviour. It was interesting how the positive use of phrase: 2 negatives will not register a positive in the sub-conscious mind.”

Sandra Edwards, Team Leader, Jobcentre Plus.

“Excellent! I felt that I could understand more about myself and be able to communicate with different people. The behaviours and styles of different people were most interesting.”

Catherine Neethling, Secretary/Administrator, Rolls-Royce Group Plc.

Leadership

“Dear Glenn,

It’s been 5 years since you trained our team in professional sales techniques, and when I needed someone to coach our General Manager designate; my immediate thoughts came to you. He needed someone to give him more confidence and better presentation and communication skills.

You have the extraordinary ability to inspire people towards being more positive and more confident. I’ve come across many trainers in my time; and I knew you’d be the best man for the job.

Many other trainers ‘just read from the book’. You have the ability to teach from a psychological point of view, so that people understand ‘why’ they should change; value it, and so make the effort to change.

I rate external support to a company’s training and development plan’s very highly; but only from a professional who has the ability to recognise specific needs and implement a customised programme that really makes a difference. I can confirm that our spectacular growth in sales and profit is in part due to your early input. I still use your techniques and promulgate them throughout the organisation.

I’d highly recommend you to anyone who wants to see performance improvement in sales, leadership and presentation skills.

Kind Regards.

David Patrick, Managing Director, Fabory UK Ltd

“I would like to thank you for making our training interesting and enjoyable last week. Personally I feel this made me digest, and retain management skills you taught us. I certainly deal with situations in a different manner to what I did before the training. I am also more aware of other people’s motivations; even though it’s not always pleasing: it’s very interesting.
I’ve also stopped making certain gestures with my body language; that you made me aware of. I try to relax more in meetings. This stops me from fidgeting and makes me feel more confident. At the same time, I’m pretty sure my actions now prevent other people from analysing me.
I had a situation to sort out with a senior member of staff. I knew some confrontation was coming, and it was making me nervous. When the situation arose, I kept my cool and remained confident. In other words, I took it on the chin. It wasn’t as bad as I thought it would be, thanks to my new found confidence.
So once again, thank you very much. Compliments also to the chef (Jill). The food was very good. Warmest regards.

Roberta Fletcher, Customer Services Manager, Blakley Electrics.

“The training session provided for our new managers was of great benefit. Already I have seen a change in attitude and approach. They found you to be very descriptive; and demonstrated all aspects in a manner that drove the message home.
I collected them from the station on their return, and my immediate perception was that they were ‘shell-shocked and full of mixed emotions. I do believe the session was very worthwhile.”

Jerry Robinson, Sales Operations Manager, Blakley Electrics.

“Thank you for the eerily accurate behavioural analysis report that I received from you. I have had one other assessment carried out through Thomas International, which was also very accurate, however, on comparison I found your report to be much more in-depth, less general, and the ‘Keys to managing myself’ much more informative.
It has been an excellent learning curve for me; and I am able to improve many of my weaknesses that were picked out in the report; as well as developing my strengths. My manager also found it to be ‘amusingly’ accurate; particularly the part about how I behave under pressure. It’s been a useful management tool for him. Thank you very much.

Charlotte Kao, Consultant, Austin Benn Human Resourcing.

"Thank you... why? Because you've helped to revitalise an old sales person's belief in all the things that he'd always tried to follow.
I have always tried to be a positive, optimistic non-worrier, who in recent years had fallen into bad habits and felt jaded.
The two courses I have attended, with you, have once again given me the belief and renewed positive attitude to go out and be an even greater success. Indeed, I truly believe I am at the beginning of the most productive period of my career.
To para-phrase Rowan Atkinson's character from Black Adder, "I will laugh in the face of failure and tweak the nose of negativity."
Glenn; I would without hesitation recommend your training to any group who wish to open their minds and understand the power that lies within."

Paul Primhak, Business Development Manager, apricot computerworld.

"Excellent, made me aware of my weaknesses and how to put into practice methods to correct it."
Raul Rubiom, Country Manager Espana, U-Pol.

"I found a lot about myself I'll now try to correct."

Andy Bell, Manufacturing Team Manager, A O Smith.

"Glenn Harrison managed to keep us awake all day with his vibrant and witty commentary. I use sections of the course regularly, particularly the interview techniques and question sections. Very stimulating and motivating."

Brian Maller, Eastern Ruminant General Manager, J. Bibby Agriculture Ltd.

"Excellent food for thought. How I and other people behave and why; many of the topics discussed I know will benefit myself and others."

Peter Page, Retail Business Manager, Rohde Shoes UK Ltd.

"Made me realise what I need to change in myself, and how to get the best from people. Excellent day."

Roberta Fletcher, Sales Admin Supervisor, Blakley Electrics Ltd.

"It brought my attention to things I didn't realise I was doing. Thank You."

Simon Biggs, General Manager, Freight Products UK Ltd.

 

Motivation

“Having attended many courses prior to yours, it would have been easy for me to join the ranks of the old sweats and believe that ‘if you get 10% of use out of a sales course, you’re doing well’. But I’m glad to say this wasn’t the case with the Motivational Training courses that I attended. Rather I would say that your company is well named ‘Motivational Training’ as you gave me the tools and the motivation to use them far in excess of ‘10%’.
Of course the proof of the pudding is in the eating; and you will be pleased to learn that in the financial period following your courses, we achieved excellent results for the company, the likes of which have never previously been seen.
I very much look forward to the next course you run, in the knowledge and the confidence that you will maintain that enthusiasm, ‘freshness’ and passion for your subject, that typifies your work.”

Keith Pipe-Wolferstan
General Manager (Southern)
Fusion Provida

"As you're aware, Terry and I attended a motivation seminar yesterday. It was extremely interesting and informative. There are numerous motivational skills that I can pass onto the staff verbally and share the information contained in the manual provided. The day was definitely good value for money and I'd recommend that other success courses would be worth considering."

Colin Pugh, Sales Office Manager, Galley Matrix.

“I was initially nervous attending a sales course with other trained salesmen, since I’m not in sales myself; and I very nearly didn’t turn up.
However; on the course I realized that even the salesmen of many years were not actually that good compared to you! They were all very different in their approach to sales, and by the end of the course I feel you had them convinced to make changes in their techniques.
In role-play, you managed to turn everything that was negative, into a positive, without really trying (Or so it appeared.); and it really was such a pleasure to watch.
I have found myself using aspects of the course in everyday life. I still remember that ‘Repetition is the mother of all learning!’
I look forward to doing business with you again.

Karen Leslie
Director
KLJ Computer Services

“A quick note to say a big thank you for your help and assistance. I found your style and guile both refreshing and informative. Thank you for a well thought out two days. What really stood out the most was the way you explained that we ‘think in pictures’, so we need to communicate pictures for best results. Well I like to think of myself as a burglar, stealing snippets of knowledge from wherever I can. I came away last night feeling like Ronnie Biggs, having taken a massive haul (Now there’s a picture for your mind!).
P.S. ‘Guile’ is a compliment. Your cunningness to get people to think for themselves, did not go unnoticed!”

Tony Rolt
Business Consultant
Pace Telecom

“I would like to thank you for making our training interesting and enjoyable last week. Personally I feel this made me digest, and retain management skills you taught us. I certainly deal with situations in a different manner to what I did before the training. I am also more aware of other people’s motivations; even though it’s not always pleasing: it’s very interesting.
I’ve also stopped making certain gestures with my body language; that you made me aware of. I try to relax more in meetings. This stops me from fidgeting and makes me feel more confident. At the same time, I’m pretty sure my actions now prevent other people from analysing me.
I had a situation to sort out with a senior member of staff. I knew some confrontation was coming, and it was making me nervous. When the situation arose, I kept my cool and remained confident. In other words, I took it on the chin. It wasn’t as bad as I thought it would be, thanks to my new found confidence.
So once again, thank you very much. Compliments also to the chef (Jill). The food was very good. Warmest regards.

Roberta Fletcher, Customer Services Manager, Blakley Electrics.

"It's great to see that 2 months after the session, people are still motivated by the training and particularly by your style and delivery."

Alison Hurlstone, Personnel Manager, Simon-Hartley

"May I thank you for the effort you've put into these courses and tell you we've had a very enthusiastic response from all our staff. They've all said that they've found items of interest on the courses and benefited enormously from the techniques you've shown them, and are enthused to do their jobs with yet more vitality."

Rob Heap, Managing Director - Distribution, Ash & Lacy Building Products Ltd

"Thank you... why? Because you've helped to revitalise an old sales person's belief in all the things that he'd always tried to follow.
I have always tried to be a positive, optimistic non-worrier, who in recent years had fallen into bad habits and felt jaded.
The two courses I have attended, with you, have once again given me the belief and renewed positive attitude to go out and be an even greater success. Indeed, I truly believe I am at the beginning of the most productive period of my career.
To para-phrase Rowan Atkinson's character from Black Adder, "I will laugh in the face of failure and tweak the nose of negativity."
Glenn; I would without hesitation recommend your training to any group who wish to open their minds and understand the power that lies within."

Paul Primhak, Business Development Manager, apricot computerworld.

"I woke up this morning still enthusing from the course yesterday and have failed miserably to deal with the work that had accumulated in my absence from my desk, because I've spent the morning going back over my notes and reading the manual. I thoroughly enjoyed the course you presented. I couldn't help but feel that whilst the content of the course was undoubtedly both useful and interesting in itself, it was your enthusiastic and dynamic presentation which kept my attention and occasionally provoked my vociferous participation throughout the day. Thank you for making the course something other than just 8 hours of listening to somebody spiel. It was a great day."

Ariane E. Wilkinson, Marketing Manager, Scorex ( UK) Limited

"Thank you for the excellent days training. It by far exceeded my expectations and I came away feeling fully motivated and extremely positive. You gave me some excellent ideas that I've already put into practice and circulated around the office, needless to say I'm the envy of the office, thanks again for all your help."

Jo Scott-Smith, Telesales, Deltec International Courier Limited

"I'd like to thank you for an extremely structured and very motivating class. My brain was certainly buzzing with ideas on the trip back down and immediately made me put pen to paper on a discussion document, presented to colleagues. I certainly would recommend your classes both in terms of content and presentation and I look forward to the opportunity of attending another class in the near future."

Anne C Smith, Sales & Marketing Director, Uniross Batteries Limited

"Everything we talked about was positive and relevant, building confidence and a new enthusiasm for the tasks ahead and a belief of future success. The approach was refreshing and increased my attention span considerably. Excellent."

Philippa Chapman, Area Sales Consultant, Comdis.

"Thank you... why? Because you've helped to revitalise an old sales person's belief in all the things that he'd always tried to follow. You've given me the belief and renewed positive attitude to go out and be an even greater success. To para-phrase Rowan Atkinson's character from Black Adder, "I will laugh in the face of failure and tweak the nose of negativity". Glenn; I would without hesitation recommend your training to any group who wish to open their minds and understand the power that lies within."

Paul Primhak, Business Development Manager, apricot computerworld.

"Just a short note to thank you, the day started off on a high and went to greater heights. So many ideas, recommendations, thoughts and suggestions were given; it will take me a long time to exhaust them all. Glenn Harrison's open and friendly style made the day fly by. I've already used many of the ideas and suggestions. The results have been most encouraging. I'm confident that I future all my negotiations will end with a better outcome."

John Stephens, National Service Manager, Team National Ltd.

"It only seems like yesterday, but I guess six weeks have passed since we undertook the Negotiating and Closing training course. I'm pleased to say that every delegate went away from the course with a very positive attitude, extremely motivated. May I thank you personally for your total commitment and professional attitude that made the whole day thoroughly enjoyable, worthwhile and extremely informative. You could say, "Win, Win!” Without doubt confidence is restored and the whole team are looking forward to the next challenge."

Gary Ealing, Manager, UKae Limited

"A big thank you for the quoting training you prepared for us, it's had a major impact within the sales teams. Many of the sales people who had travelled a long way were expecting another time-wasting presentation by some company we'd dragged in. You can see the look in the eyes of those individuals who've adopted the techniques suggested by you for their quotations, they are at last sending out world class quotations, not just a list of components and a price, it proved very successful. Many thanks for your help."

Mark Newman, UK Sales Manager, Fairfield Displays and Lighting Ltd

“It was great to see you again in the ‘Leadership’ seminar in the wonderful surroundings at Montagu House in Retford recently. As always, the information contained, and the way it was conveyed in the seminar was exceptional. The ethos in the office now follows the advice of Yoda: “Try or try not; DO; there is no try.”

Steve Wall, Area Manager, Planet Communications

"Glenn Harrison managed to keep us awake all day with his vibrant and witty commentary. I use sections of the course regularly, particularly the interview techniques and question sections. Very stimulating and motivating."

Brian Maller, Eastern Ruminant General Manager, J. Bibby Agriculture Ltd.

"Excellent day. Will aid me in being a better person manager. Glenn's personal stories were educational. His training techniques were excellent."

M. MacDonald, Business Manager, Rohde Shoes UK Ltd.

"What impressed me was the atmosphere you generated. Everyone was vigilant and participated to the full."

C. Hughes, Sales Manager, Nickerson Lubricants.

"I'm indebted to you for putting the message across in Manchester so beautifully, in a well-constructed and humorous presentation."

Jon Symes, Director, CPS International

"I would be very happy to recommend you. I was enthralled by your presentation on body language and have been quite consciously analysing people at meetings over the past month. An excellent presentation."

Alistair MacDonald, AMTV.

"I'd personally like to thank you for all the valuable tips you gave on marketing our business. The enthusiasm and oomph by which you brought your subject across was clearly seen. I also enjoyed your talk on laughter and the importance of it. I do hope I'll have the opportunity to hear you speak again soon."

Molly Harvey, Emerald Speakers.

"I'd like to say thank you for your very amusing and enjoyable performance. Your content was not only interesting, but useful and I really enjoyed the audience participation bit! Yes, you're right, laughter does keep one feeling young and makes life that much better when you remember to smile."

Julienne Allot, Genie Developments

"I'd like to take this opportunity to say a very big thank you to you for your superb and entertaining presentation. I think you may agree that the whole evening was a great success; thank you once again."

Marie Slatter-Warren, Rotherham Chamber of Commerce Training and Enterprise.

"Yet again another excellent presentation. You manage to combine content and humour superbly. Well done, wishing you continued Success."

Paul McGee, Paul McGee Associates.

"Thank you for your excellent presentation. As always it was inspiring, informative and fun and I'm sure our members will benefit from it. We'll be in touch for more of your presentations."

Pauline De-Ville, Business Clubs UK.

"THUMBS UP!, Unless of course you're in Israel, in which case you're sending an entirely different message whatsoever!
This was one of many gestures, mannerisms and physical signs, the mystique of which was unravelled by Glenn Harrison, when he presented a seminar on Body Language. In an entertaining session, Glenn showed his expertise in demonstrating the many different ways people can express their feelings just by the way they display body actions in a range of varying situations. Superbly performed, I'd highly recommend this seminar as a 'must' for all front-line sales people who want to improve their negotiating skills when 'actions may well speak louder than words'."

Richard York, Sales Director, Redfearns Wire Products Ltd.

"Your exciting, intriguing and interesting presentation went down extremely well, as you will know from the applause and response you had at the end. It was something different in both format and style and I do believe everybody learnt a lot from the way you presented your message."

Will Kintish, N.C. President, Professional Speakers Association.

"It was good to work with you at the Lex Vehicles Highflyers Club Conference for Lex Retail in Milton Keynes. Your session drew a very positive response from many of the delegates, some of whom have said they're putting aspects into practice. I hope we have the opportunity of working together in the future."

Michael Stopps, Dormer Stopps.

"Your style is imaginative, your presentation is clear, Gem and Gem. The things I feel I brought away with me, are the ability to understand myself and hopefully my team better, realising that motivating others comes from within you, and them, and that my self esteem should be higher than it perhaps was, now that I can believe in my own abilities a little more."

Stephen Rolfe, Pullmax.

"Outstanding! Showed us how to present and to make interesting presentations. Most useful was doing presentations ourselves and having to do a 2 minute presentation on a chosen subject. The training was quality, quality."

John Lucey, Technical Services Manager, Whitworth Brothers Ltd

"Due to myself having a lack of confidence in talking to a group of people, I felt tense for most of the day. The course itself was excellent. Glenn's comments and input were very constructive and calming. Enjoyed the day and found it all very useful."

Gary McDonald, Technical Sales Consultant, Holchem Laboratories.

"Thanks for the interesting and valuable time spent during your training session. I spoke to everybody that night at the Hotel, and although they had all been very nervous during the day about speaking in front of us all, they all said that they now felt confident and more able to present the company’s customer care sessions as a result of your training.
The day after I asked them all to do a presentation using parts of the customer care manual. The difference from the previous morning was immense and the habits, which were evident, the day before disappeared without anybody actually realising until we discussed it afterwards. Seriously though, the day was a great success and it was made so by your confidence and enthusiasm for training and the way you made everybody feel comfortable about doing the very thing that most people dread. Thank you for your help."

Simon Boisson, Manager, N&C Products Ltd

"Excellent for motivation purposes and confidence building."

Margaret Marcroft, Invoice Clerk, Holchem Laboratories Ltd

"The day was outstanding, no one has ever described me or managed to explain my characteristics like this trainer has. He's a direct approach to ones self with honesty and confidence, this training need no improvement."

Harold Bundy, Minor Planet plc

"The day was excellent because it gave me the opportunity to learn great communication skills which I feel will help me to get the correct training/motivation across to my staff."

Barry White, Telemarketing Supervisor, Minor Planet Systems plc.

 

Body Language

“On behalf of the Chamber, I would like to thank you for speaking at our Breakfast Briefing at One Whitehall Place on the interesting subject of Body Language.
The feedback was very positive and rewarding. These Clydesdale bank Breakfasts are held frequently to ensure our members get relevant and useful information on trading and business matters.
Once again thank you for your involvement with the Chamber and I look forward to working with you in the near future.

Lucy Fahy, Director, Australia and New Zealand Chamber of Commerce

“Just a quick note to say a very big “THANK YOU” for your contribution to the Nott’s Business Network last night, with your presentation on ‘The Awesome Power of Body Language’. The feedback has been very positive; and I’m sure everyone went away having learnt something new and useful. Thanks again Glenn. See you soon!”

Helen Richmond, Business Development Manager, Business link Nottinghamshire

"Excellent insight into behaviour/body language that will be valuable in dealing with all who I meet."

Ron Maskery, Business Development Manager, Lister Trade Frames.

"Information put across very well not just for the external sales team, excellent day."

Wayne Tracey, Sales, Lister Trade Frames.

"Good because it helped me to recognise areas of weakness in my one-to-one dealings with customers."

Stephen Walsh, Technical Representative, Lister Trade Frames.

"I enjoy learning things about other people, e.g. what they do or say. I enjoyed learning about body language; all of it was excellent."

Katie Whitehead, Receptionist, Lister Trade Frames.

"An excellent balance; body language, differences between people, humour playing a good part. Improved communications between people and being more positive."

Sue Martin, Branch Manager, Rohde Shoes UK Ltd.

"I would be very happy to recommend you. I was enthralled by your presentation on body language and have been quite consciously analysing people at meetings over the past month. An excellent presentation."

Alistair MacDonald, AMTV.

"I'd like to take this opportunity to say a very big thank you to you for your superb and entertaining presentation. I think you may agree that the whole evening was a great success; thank you once again."

Marie Slatter-Warren, Rotherham Chamber of Commerce Training and Enterprise.

"THUMBS UP!, Unless of course you're in Israel, in which case you're sending an entirely different message whatsoever!
This was one of many gestures, mannerisms and physical signs, the mystique of which was unravelled by Glenn Harrison, when he presented a seminar on Body Language. In an entertaining session, Glenn showed his expertise in demonstrating the many different ways people can express their feelings just by the way they display body actions in a range of varying situations. Superbly performed, I'd highly recommend this seminar as a 'must' for all front-line sales people who want to improve their negotiating skills when 'actions may well speak louder than words'."

Richard York, Sales Director, Redfearns Wire Products Ltd.

"Having had the pleasure of hearing your amusing and highly informative presentation on body language, I was again impressed by your talk on laughter and humour therapy. I'd happily recommend you as a speaker, and will be pleased to do so when the opportunity arises. I hope to have the chance to hear you speak again soon."

Mark Simpson BA ACA ATII, Tax Partner, Kay Johnson Gee.

"I found your lecture on Body Language highly informative and impressively entertaining. I thought I knew a bit about the subject before you started but was pleasantly surprised by how much I learned in the relatively short time of this presentation. Thank You"

Michael Clarke, Molecular Products Ltd.

“I am very aware that I have a lot to learn on how to be a good manager. I found it informative, interesting and fun. The general characteristics and body language were most useful. Loved the story at the end!!”

Marian Keane, Implementation Team Support, Jobcentre Plus.

“Excellent because of gaining a better understanding about people’s behaviour; as well as my own. How we are analysed by our body language was interesting.”

Chearine Alphonse, Marketing Executive, Jobcentre plus.

 

“Yes I want to be a motivational, influential and inspirational manager.”


Click here to book your place on the 'Improving your Leadership Communication and Motivational Skills with Emotional Intelligence' seminar today.

Or call on 01777 710999

And if all of that wasn't enough, here's something else… If two or more people attend the same seminar from the same company; we'll give you £50.00 discount for each person.